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Click here for a directory of health care providers in the Upper Peninsula
As of February 1, 2012, the telephone menu
options at the Fund Office have changed. The following is a list of
options that will help the Funds Departments assist you as efficiently as
possible.
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Boilermakers National Funds
- (866)342-6555 |
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Press |
If you are calling regarding: |
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# |
Retiree Medicare provided by
United Healthcare |
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1 |
If you are a health care
provider, or if you are a Participant calling about a medical claim, vision
claim, or are in need of a Medical Service Preauthorization |
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2 |
Health & Welfare Total
Disability or Life Insurance |
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3 |
Health & Welfare eligibility,
retiree or COBRA premiums, vision claims AFTER 1/1/2012, retiree pension
deductions for premiums or any enrollment questions |
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4 |
Pension and Annuity Benefits
or Contributions - after you press 4, listen for the following options:
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Press 1 for
Pension or Death Benefit related questions
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Press 2 for
Annuity Questions
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Press 3 for
Beneficiary Card questions
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Press 4 for
questions regarding pension statement discrepancies, hours or contributions, or to request a copy of
your hours
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Press 5 for Alumni
Participation Agreement questions
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Press 8 to repeat
your options
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5 |
If you are an Employer |
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6 |
Worker's Compensation or
subrogation issues and would like to speak to legal counsel |
October 2011 - notice from the Health & Welfare Fund to all retirees with
Medicare primary coverage:
Participants and their dependents who have Medicare and Retiree coverage through
the Fund will begin receiving their enrollment and 2012 benefit information from
UnitedHeathcare within the first couple weeks of November 2011.
Participants will be automatically enrolled unless they choose to "opt out" of
this coverage. If a participant chooses to opt
out of this coverage THEY WILL LOSE COVERAGE THROUGH THE FUND.
It is very important for Participants considering opting out of this coverage to
contact UnitedHealthcare at (877)755-5349 to discuss benefits.
New Contact
Information for Health & Welfare
(revised 7/26/11)
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Eligibility Contact
Information |
Call Boilermakers National
Funds Eligibility Line at (855) 249-2298 for:
- Medical Eligibility
- Dental Eligibility
- Pharmacy Eligibility
- Long Term Disability
- Short Term Disability
- Life Insurance
- COBRA and Retiree Enrollment
- Self-pay Premiums
Mail eligibility
correspondence such as COBRA forms, self-pay election forms to:
P.O. Box 219118, Kansas City,
MO 64121-9118
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Medical Services |
Call CIGNA at (800)
235-7748 for:
- Medical Benefit Information
- Pre-authorizations
- Any type of medical claim
status
- Upcoming medical service
questions
- Vision benefits
- 24-hour Nurse Line
- Transplants
- Request a new ID card
- Provider network status
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Call CIGNA Behavioral
Health at (866) 912-1688 for:
- Employee Assistance Program
- Any type of mental
health/substance abuse services
- Mental health/substance abuse
services pre-authorizations
- Substance abuse help
- 24-hour nurse line
- Upcoming services questions
- Provider network status
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Call Delta Dental at (800)
234-3375 for:
- Dental claim status
- Dental benefit questions
- Pre-authorizations for dental
services
- Upcoming dental services
questions
- Provider network status
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Call Express Scripts at
(800) 655-0459 for:
- Pharmacy benefit questions
- Status of mail order pharmacy
- Pre-authorizations
- Pharmacy directory
- Fraud and abuse reporting
- Questions about brand or
generic drugs
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Notice to all participants:
Effective August 1, 2011, Customer Care hours at the Boilermakers
National Funds will change to
8:00am - 4:00pm Central Standard
Time, Monday - Friday.
This includes the Annuity Department, the Pension Department, the Health &
Welfare Department, and Employer Contributions.
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